Privacy Policy
PRIVACY POLICY (OnlyAuthentics.com)Last Updated: [November 21, 2025]Only Authentics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit OnlyAuthentics.com (the “Site”), make a purchase, sign up for SMS, or otherwise interact with us.
1. Information We CollectA. Information you provide directlyContact details such as name, email, phone number, shipping and billing address.Payment details processed through our payment providers (we do not store full credit card numbers).Account information such as login credentials.Purchase history, wishlist items, and concierge requests.Communications you send us, including emails, chat messages, and form submissions.SMS opt-in preferences and message interactions.B. Information collected automaticallyDevice and browser data (IP address, device type, operating system, referring URLs).Usage data (pages visited, time spent, clicks).Approximate location derived from IP address.Cookies and similar technologies.C. Information from third partiesPayment processors and fraud prevention providers.Analytics and advertising partners.Social media platforms if you interact with our pages or ads.
2. How We Use Your InformationWe use information to:Process orders, payments, shipping, and returns.Provide customer support and concierge services.Send transactional communications (order confirmations, shipping updates).Send marketing communications if you opt in (email and SMS).Improve Site performance, security, and user experience.Detect, prevent, and investigate fraud or harmful activity.Comply with legal obligations.
3. Cookies and Tracking TechnologiesWe use cookies and similar tools to remember preferences, enable cart and checkout functionality, analyze traffic, and personalize marketing. You can control cookies through browser settings, but disabling them may affect Site functionality.
4. SMS Privacy DisclosuresIf you opt in to SMS messaging:What we collect: your phone number, opt-in date/time/source, messaging preferences, and message engagement (for example, whether you replied STOP). OpenPhone+1How we use it: to send you marketing and transactional text messages, to keep proof of consent for compliance, and to improve our messaging program. Bloomreach+1Sharing: we share your number only with service providers that help deliver our texts (for example, our SMS platform) and only for that purpose. We do not sell your phone number. OpenPhone+1Opting out: reply STOP any time.Help: reply HELP or contact concierge@onlyauthentics.com.
5. How We Share InformationWe may share your information with:Service providers: shipping carriers, payment processors, analytics providers, SMS or email platforms, site hosting, customer support tools.Advertising partners: to show relevant ads and measure performance.Legal and safety reasons: law enforcement, regulators, or courts if required, or to protect rights and safety.Business transfers: if we merge, sell assets, or restructure, data may be transferred as part of that process.We do not sell personal information in exchange for money. Some advertising sharing may be considered “sharing” under certain state privacy laws.
6. Data RetentionWe keep personal information as long as needed for the purposes described here, including maintaining records for legal, accounting, and fraud-prevention needs. SMS consent records are kept to meet TCPA and related compliance requirements. Bloomreach+1
7. SecurityWe use reasonable administrative, technical, and physical safeguards to protect your data. No online system is 100 percent secure, so we cannot guarantee absolute security.
8. Your Privacy RightsDepending on where you live, you may have rights to:Access the personal information we hold about you.Correct inaccurate information.Delete certain personal information.Opt out of marketing emails or SMS.Limit or object to certain processing.To make a request, contact us using the info below. We will verify your identity before fulfilling requests.
9. Marketing ChoicesEmail: you can unsubscribe using the link in any marketing email.SMS: reply STOP to unsubscribe.Targeted ads: you can opt out via your browser or device settings and some ad-network tools.
10. Children’s PrivacyThe Site is not intended for children under 13, and we do not knowingly collect personal information from children.
11. International VisitorsIf you access the Site outside the U.S., you understand your information will be processed and stored in the U.S. where data protection laws may differ.
12. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes become effective when posted. Continued use after posting means you accept the updated policy.
13. Contact UsOnly Authentics325 Worth Ave, Palm Beach, FL 33480, United States Only Authentics+1Phone: 212-477-0116 Only Authentics+1Email: concierge@onlyauthentics.com Only Authentics
